AnsweredAssumed Answered

Browse Cloud Storage button not working (Blackboard Learn)

Question asked by mb0070003 on Aug 13, 2019
Latest reply on Aug 13, 2019 by mb0070003

System: Self-Hosted, Learn Q4 2018 CU6


The Browse Cloud Storage button doesn't do anything when clicked on in Chrome. Looking at the inspector in Chrome, I get the following error:


Uncaught DOMException: Failed to read the 'localStorage' property from 'Window': Access is denied for this document.
   at main (
   at callDep (
   at main (


In Firefox, the Add Personal Account window comes up, but when I select Box, I get a new window that comes up with an error:

Browse Cloud Storage Error.


I'm wondering if there's a setting I'm missing that needs to be enabled first? When I looked up the documentation for Cloud Management section on, none of it seemed to be applicable.