Help
Privacy
Behind the Blackboard
Blackboard.com
I have developed an LTI tool and I used Blackboard Learn AWS AMI to develop and test my tool. There are few other external Blackboard Learn instances to test the application. But today I saw a message when I tried to open the Admin panel in my AWS Blackboard Learn instance and unable to open admin panel and the message is as below:
"This license has expired. Contact a Blackboard Sales Representative to obtain a new license.
For reference, the Error ID is fb928058-b1b8-4a20-b398-a0e48c7edc06.
Tuesday, August 13, 2019 3:17:16 AM EDT"
Why am I getting this error and how to remove the error? Please help.
When you start an EC2 using an AMI and first load the site, thereby accessing the login screen, the screen explicitly provides the expiration date of the license, with comments that you should save this date for future reference.
Licenses are not extendible. Your options are to subscribe to a fresh AMI.
So in this case your AMI license has expired - there is no remedy.
For reference should others stumble across this comment...
Should you not have saved and switched to Ultra (the login page for Ultra does not display the expiration notice) you may open the exp_date file that is in the Ubuntu home directory for the expiry date. Note that you should not change or remove this date as it will not have the result for which you may have hoped.