mdeeprose

In the know: find out first about new Blackboard issues

Discussion created by mdeeprose on Feb 8, 2019
Latest reply on Feb 13, 2019 by kevin.blobaum

intheknow4.png

It is very useful to find out about new bugs and issues as soon as Blackboard write a support page about them. Although many will know this, for those who don't here is how to be notified about new issues and announcements:

 

  1. Go to https://support.blackboard.com/
  2. Click on Manage My Article Subscriptions
  3. intheknow1.png
  4. Tick all the boxes under Learn
  5. intheknow2.png
  6. You will start to receive emails like this:
  7. intheknow3.png
  8. I recommend making a rule to put those emails into a mail folder for easy access.
  9. intheknow6.png
  10. Read the emails each day if you can. Better to know about the issue before an instructor or student reports it
  11. For particularly worrying issues, open the article and click on Follow to receive an update every time that issue is updated.
  12. intheknow5.png

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